Self Storage FAQs

Click the questions below to get the answers to these frequently asked questions

How do I select the right self storage space for me?

For a list of our unit sizes and a visual description of what they will hold, visit our Self Storage Sizes page.
If you would like to have a self storage consultant help you with choosing a size or with any other questions, fill out the Self Storage Needs Analysis Request Form. This will be emailed directly to us and we will respond to it as soon as possible by your preferred method.

Is there anything that I need to do to my unit before I move in my belongings?

Your unit will have been cleaned before you move in. A good idea is to use pallets, 2×4’s, plywood, or anything that will keep your items off the floor of the unit. This will aid with airflow and is especially recommended for fabric items like mattresses. Be sure to let your self storage consultant know if you want pallets when you are making arrangements to move in. These can be leant to you free of charge.

How should I store my clothing and draperies?

Clothing and draperies should be stored in wardrobe boxes on hangers to retain their original shapes.
Keep out of season clothes accessible. You may have your belongings in storage longer than anticipated.

How should I store mirrors, paintings and other flat objects?

Store mirrors and paintings on end, not flat.

How do I prepare Furniture for self storage?

Disassemble items such as tables, bed frames, etc. (This will save space.) Wrap and label all pieces for an easier time when you have to reassemble them. Put all hardware in bags and mark the bags accordingly.
When storing: If possible store couches on end. Stack chairs seat to seat. When stacking furniture use paper pads in between to avoid scratching.

How do I prepare Appliances for self storage?

Make sure that all appliances are clean and dry before storing them. Leave appliances slightly ajar to prevent mildew.
Do not forget to defrost and clean appliances before you store them.

How do I pack my self storage space to best preserve and for easiest access to my items?
  • Utilize all the space in your unit. Make a plan as to how you are going to arrange your items. A good plan will save you the time of having to rearrange your unit. Leave an aisle in the center of your unit so that you have a walk way to the back of the unit.
  • You can use freestanding shelves to help organize your unit.
  • Always put the heavier boxes on the bottom and the lighter ones on top of the heavier ones. This will prevent boxes from being crushed. Keep boxes off the floor.
  • Make sure that all appliances are clean and dry before storing them. Leave appliances slightly ajar to prevent mildew.
  • Keep the more valuable items in the rear of the unit. This will prevent others from seeing them when you are in your unit.
  • Keep out of season clothes accessible. You may have your belongings in self storage longer than anticipated.
  • Be aware of your surroundings when you are in your unit. If you see a potential problem or anything suspicious alert the manager.
  • Do not use plastic to cover your belongings. It retains moisture.
  • If possible store couches on end. Stack chairs seat to seat. Use the inside of appliances and drawers to store smaller items.
  • When stacking furniture use paper pads in between to avoid scratching.
How do I pack electronics?

When you disassemble electronics, such as computers, stereos, things that have numerous cords, place a small colored sticker on the cord and the same colored sticker where the cord goes. This will save you the hassle of trying to figure out what goes where when it comes time to reassemble your electronics. If possible, use the original boxes to store your electronics and other items.

How can I help prevent rust on any metal items I store?

To prevent rusting, rub a small amount of machine oil on metal tools, bicycles, and equipment.
Drain and clean all debris from all equipment before you store them.

What’s the best way to pack my belongings?
  • Label the boxes an all six sides and keep a list for easy reference. This will save you time if you have to look for something in particular. When packing boxes fill them without making them too heavy to lift
  • Disassemble items such as tables, bed frames, etc. (This will save space.) Wrap and label all pieces for an easier time when you have to reassemble them. Put all hardware in bags and mark the bags accordingly
  • When wrapping collectables or anything breakable, tape it after you wrap it. This should avoid mistaking them for excess paper to fill the box. Use bubble wrap or unprinted paper to wrap breakables. Group similar items together and mark boxes accordingly.
  • Rubbermaid containers are great to store your items. They have tight fitting lids and stack easily.
  • Do not use plastic to cover your belongings. It retains moisture.
  • Do not pack your boxes so they are too heavy to carry them. Especially when you are packing books.
  • Do not use printed newspaper to pack. The ink may smudge and get on your items.
What do I need to do before I pack/store?
  • Make a list of all the packing supplies you will need. Such as boxes, tape, bubble wrap, marking pens, damp rid, rope and pallets.
  • Visit the facility that you want to store your items. Take a list of what you are going to be storing so the manager can help you determine the correct size for your needs.
  • Schedule your mover 30-45 days in advance, if possible.
  • Be sure to read the lease before signing it. Make sure you are aware of company policies on moving out, paying the rent and other important information.
  • If you are using a moving company, find out what size truck they will be using. This is valuable in determining if your unit will be accessible to that truck. Most moving companies charge more the farther they have to carry your things.
Are there any items I can’t store?

Do not store any food items. This will prevent any unwanted guests.
Do not store any toxins or flammables, such as paint, oil, gasoline, guns and amunition.
Do not store anything of an illegal nature.

Are the items I store insured?

Purchase the insurance. If your belongings are worth storing, they are worth insuring.
Do not assume that your homeowners or renters insurance will cover your belongings. Purchase the insurance.

Once I’ve moved in, is there anything I should keep in mind?

Be sure to check your unit once per month.
Be aware of your surroundings when you are in your unit. If you see a potential problem or anything suspicious alert the manager.
Do not give out your gate code or any information to anyone that should not have access to the site.